Top Tech Jobs & Startup Jobs in Greensboro, NC

Provide frontline technical support for Fireblocks' SaaS platform, resolving customer issues via Slack and other tools, escalating complex cases, participating in incident response, documenting cases, and contributing to process improvements. Work US-Pacific hours on a fixed Wed–Sun schedule after training, collaborating with internal teams to ensure customer success in crypto and DeFi environments.

Sell Cyncly SaaS solutions to North American flooring retailers, managing full sales cycle from prospecting to close, building pipeline, updating CRM, forecasting, and hitting monthly/quarterly targets while developing C-level relationships.

Quota-bearing account manager responsible for retention, renewals, and cross-sell/up-sell across a customer portfolio. Acts as primary customer relationship owner and trusted advisor, conducting quarterly business reviews, managing escalations, maintaining account plans and risk ratings in CRM, and coordinating with Product, Marketing, Engineering, and Services. Requires ~25% travel and legal-industry experience is a plus.

Lead cloud cost management and FinOps activities across multi-cloud environments: cost analysis, budgeting, forecasting, tagging and allocation, rate optimization, anomaly/root-cause analysis, billing data aggregation, dashboards and showback/chargeback models, and cross-functional cost governance using FinOps best practices and Lean-Agile methods.

Lead the Communication Underwriting department, set underwriting communication standards, ensure compliance with agency and investor guidelines, drive operational excellence, mentor leaders, manage escalations, partner cross-functionally, optimize LOS/AUS workflows, and improve quality, productivity, and client experience across mortgage underwriting.

Lead and manage payer-focused product implementations from planning through go-live, serving as primary customer contact. Coordinate training, configuration, on-site/remote go-live support, internal cross-functional teams, and status reporting. Drive project plans, resolve issues, improve implementation methodology, and ensure customer success and KPI attainment across multiple concurrent implementations.

Execute underwriting and case-valuation analytics: write and optimize SQL, build dashboards, maintain valuation models, forecast case outcomes, monitor portfolio performance, and translate insights for operational and marketing stakeholders.

Senior product leader setting the multi-year Applied Intelligence vision and roadmap for AI-powered B2B AR products. Own end-to-end AI product lifecycle, governance, evaluation standards, talent building, cross-functional partnership, and external representation to drive commercial impact and customer adoption.

Lead end-to-end delivery of complex technology projects using formal PM frameworks and Agile/Scrum. Establish governance, integrated plans, risk management, executive reporting, cross-functional alignment, vendor management, and transition to operations. Facilitate Scrum ceremonies and governance forums, drive accountability, and ensure projects deliver agreed strategy and value.

Provide Tier 1 and Tier 2 technical support for analytical instrumentation across the Americas. Troubleshoot software, hardware, and applications; collaborate with engineering and field teams; document resolutions; deliver training; perform occasional onsite installations and escalations; travel up to 15%.