Top Tech Jobs & Startup Jobs in Greensboro, NC

Lead global accounting, tax, and legal entity management services; design solutions, grow delivery footprint and partner network, ensure service delivery and financial targets, collaborate with sales and peers, and attract and develop accounting talent across distributed teams.

Drive strategic, data-driven operations projects end-to-end: diagnose drivers of business metrics, prioritize initiatives, build project plans, execute cross-functional work, and measure outcomes with repeatable dashboards and KPIs.

Provide Level II help desk support for managed services clients: resolve phone and ticketed issues, escalate and assist Level I, maintain KB and documentation, configure endpoints, troubleshoot networks, security, printers and mobile devices, and communicate SLA status.

Serve as a strategic HR partner to leaders and employees, driving people-focused strategies across talent management, organizational design, employee relations, compliance (ADA/FMLA), change management, engagement, and analytics to support business goals.

Lead design, development, and implementation of Salesforce solutions (LWC, Apex, Visualforce) including Experience and Commerce Cloud and Accounting Seed. Build integrations (REST/SOAP, payment gateways), CPQ and Marketplace apps, mentor developers, perform code reviews, and optimize platform performance and reliability.

Lead and grow the Creative Strategy function, defining vision, frameworks, and operating models. Partner with senior customers and cross-functional teams to solve business challenges using insight-driven, AI-enabled strategic thinking. Ensure high-quality strategy across major engagements, drive customer growth, and represent Superside externally.

Lead insight-driven creative strategy across brand, digital, social, web, display, and email. Translate objectives and data into clear briefs and strategic recommendations, collaborate with multidisciplinary teams, apply AI tools for research and ideation, develop testing frameworks, present to customers, and share best practices to improve creative performance.

Triage and resolve customer support tickets for an API-driven fintech product, collaborate with product and engineering on feature requests, improve help center content, lead technical projects and reporting, and manage escalations to ensure SLA, CSAT, and TTR goals.

Provide L2 technical support for LucidLink's file-streaming/cloud networking product: triage, reproduce and debug customer issues across macOS/Windows/Linux, collect logs/dumps, escalate to engineering, and advise customers on configuration and best practices.

Qualify and engage inbound leads and outbound prospects for Territory Account Managers through research, calls, social outreach, and email; schedule meetings, maintain Salesforce data, meet activity targets, and support events and tradeshows.

Perform quantitative and qualitative analysis, build reports and dashboards, produce datasets, troubleshoot data issues, and present findings to stakeholders. Collaborate across teams and third parties to define reporting specs, improve data quality, and recommend KPIs and best practices to support decision-making.