Top Tech Jobs & Startup Jobs in Greensboro, NC

Drive customer satisfaction and retention through strategic, proactive engagement. Understand customers' business objectives and Keyfactor solutions, identify upsell opportunities, monitor renewal risk and mitigate churn, coordinate internal resources to resolve issues, represent customer perspectives to leadership, and mentor junior CSMs.

Serve as the primary technical contact during sales: gather requirements, design system architectures, prepare technical/commercial proposals, present solutions, manage scope alignment and handoffs, maintain product/pricing databases and CRM entries, and support process improvements and events.

Represent AIUS at onsite and virtual corporate engagement events to drive student growth; support account managers and director; track and optimize marketing effectiveness; promote webinars/workshops; build client relationships and provide high customer service; maintain Salesforce records; travel up to 80%; perform other duties as assigned.

Own end-to-end product design for a product area: craft intuitive interfaces, own product copy, contribute to design system, document work heavily, use AI in prototyping, conduct research and usability testing, and collaborate with PMs and engineers to deliver accessible, internationalized experiences.

Source and negotiate GPU capacity supply agreements, manage supplier pipelines from outreach to signed contracts, conduct commercial diligence, align supply with demand alongside Sales/Finance, coordinate with Legal/Operations, track market pricing and capacity trends, represent the company at industry events, and develop scalable supply processes.

Contract graphic designer to produce on-brand visual assets across social, web, email, and print. Responsibilities include social graphics, landing page layouts, PDFs, print-ready materials, and email templates while maintaining brand guidelines and collaborating with marketing via Slack and meetings.

Provide technical support and end-to-end case management for GE Vernova Monitoring & Diagnostics devices. Troubleshoot and reproduce issues, coordinate with product teams, recommend repairs/upgrades, maintain records in CRM/ERP/quality tools, own tier 3–4 escalations, produce customer case summaries and metrics, and support after-hours/on-call customer needs.

Sell StackAdapt's programmatic advertising platform to agencies and brands in the Great Lakes region. Identify, pitch, and close new business; grow and retain existing accounts with Account Managers; collaborate with product and management; build pipelines and pitch decks; and travel occasionally to meet clients.

Owner of a 25-account New York brand portfolio focused on retention. Develop success plans, drive product adoption, monitor account health, run QBRs, triage platform and operational issues, coordinate cross-functional resolutions, and build account health reporting. Measure success by GMV retention, CSAT, NPS, and product adoption while contributing to CSM playbooks and tooling.

Own success for a portfolio of AI product customers, drive AI adoption and value, develop playbooks and best practices, gather product feedback, partner cross-functionally, and enable customers through training and consulting to scale AI use cases and expansion.