Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Leads strategic process-improvement initiatives across digital marketplace operations. Maps current and future-state processes, conducts data analysis, develops business cases, manages improvement roadmaps, and oversees cross-functional project delivery. Partners with finance, analytics, and business stakeholders to influence priorities, implement changes, measure outcomes, and improve adoption. Requires strong communication, process design, executive presentation, and change-management skills.

Supports a portfolio of commercial B2B SaaS customers by monitoring technical health, resolving bounded integration questions, improving platform adoption, and identifying renewal risks. Creates scalable enablement resources, including academy content, help articles, videos, workshops, and webinars. Partners with Customer Success, Product, and Education teams; documents issues, participates in UAT, supports AI-powered compliance workflows, and escalates complex technical problems.

Own three to five concurrent cross-functional programs spanning Finance, Product, Engineering, Legal, Operations, and Go-to-Market. Diagnose and redesign workflows, perform data-driven analysis, coordinate dependencies, communicate recommendations to leadership, and transition completed initiatives to permanent owners. Support FP&A, Deal Desk, business operations analytics, QBRs, and leadership offsites.

Own and deliver engineering onboarding across North America and EMEA, including technical learning, hands-on programming, onboarding plans, and community building. Partner with Engineering, Developer Productivity, SRE, Security, Architecture, Product, and corporate teams to create credible content covering AI-assisted development, testing, deployment, observability, and production support. Coordinate cohort logistics, gather feedback, and continuously improve onboarding operations and experiences.

Manage Fieldguide’s distributed generalist product support team. Own support metrics, ticket quality, QA, escalations, follow-the-sun handoffs, staffing, hiring, onboarding, and career development. Build 24-hour weekday coverage across the US, London, and Seoul, coach specialists, improve processes and runbooks, and bring customer insights into product and engineering decisions. The role remains hands-on with tickets and escalations.

Sell commercial insurance to small business customers through inbound and outbound calls. Responsibilities include qualifying prospects, setting appointments, maintaining lead systems, understanding customer needs, partnering with underwriting, presenting policies, closing deals, and building customer relationships. The role is remote within the United States and requires strong communication, coordination, adaptability, and problem-solving skills.

Leads complex AI-enabled digital transformation engagements for healthcare, life sciences, and B2B clients. Advises C-suite executives, develops enterprise AI strategies and target operating models, integrates change management across transformation programs, and drives stakeholder engagement, training, governance, and adoption. The role also leads strategic pursuits, contributes to significant annual presales activity, develops healthcare growth strategies, and connects transformation outcomes to EBIT and ROI. Requires extensive consulting experience, healthcare expertise, executive presence, and frequent client travel.

Deliver and improve live and digital training for client RN and MD reviewer teams using Cohere’s healthcare platform. Coordinate onboarding, develop LMS content and tailored training materials, document client workflows and customizations, host webinars and demos, and incorporate feedback to improve adoption. The role collaborates cross-functionally to maintain accurate training aligned with queue management processes and client operating models.

Coordinate and execute cross-functional go-to-market programs, product launches, and integrated marketing campaigns. Manage workstreams, timelines, deliverables, approvals, dependencies, campaign requests, launch readiness, QA, calendars, documentation, and status communications. Partner with Product, Creative, Marketing, Data Science, PR, Ecommerce, Media, and regional teams. Support performance reporting and presentations across global markets.

Monitor and investigate cybersecurity alerts, analyze endpoint telemetry, logs, forensic artifacts, malware, and Microsoft 365 activity, then coordinate threat remediation. The analyst also supports escalations, contributes to detection engineering and tuning, and collaborates across the SOC. The role requires knowledge of operating systems, enterprise administration, networking, web security, attacker techniques, and malware analysis while working a remote weekend 4x10 shift after training.