Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Lead end-to-end product design across consumer, B2B2C, and internal tools. Drive design strategy, research, usability testing, and pixel-perfect execution. Partner with Product, Engineering, Tax Analysts, and Marketing to prioritize work, measure impact against business objectives, and grow design function.

Lead client relationships and coordinate escrow, payment, and solicitation processes across deals from kickoff through post-closing. Quarterback cross-functional teams, onboard clients, negotiate agreements, review payment data and legal documents, resolve transaction issues, mentor associates, and support market research and deal tracking for M&A and loan agency transactions.

Manage a portfolio of larger customer accounts as primary contact to drive retention, renewals, adoption, and expansion. Build success plans, monitor account health, forecast renewals, deliver training and strategic guidance, and coordinate with Support, Onboarding, and Product to ensure customer value and growth.

Manage a portfolio of high‑value clients (HNW, family offices, foundations, corporates). Lead onboarding, coordinate multi‑party deliverables, maintain CRM and service operations, plan engagement strategies, escalate complex issues, capture client insights, and support referral and growth goals while improving processes and playbooks.

Lead and scale a high-performing client engagement team for institutional and UHNW clients. Own onboarding, escalation management, KPI frameworks, CRM adoption, client satisfaction (NPS), retention and expansion strategies, and cross-functional coordination to translate client needs into product and service improvements.

Reconcile complex investor principal, interest, tax, and specialty accounts; analyze remittance differences; validate cross-department data; produce reconciliation packets; research and resolve discrepancies; support reporting deadlines and special projects.

Drive adoption and success of Geotab's Altitude platform through onboarding, training, technical troubleshooting, integrations, and cross-functional collaboration. Monitor account health, analyze feedback trends, create role-based learning content, and partner with Product, Support, BD, and Marketing to resolve issues and surface product improvements.

Provide first-line client support by answering calls, returning voicemails, responding to HubSpot cases, investigating and resolving issues across multiple platforms, assisting with onboarding, billing, refunds and account maintenance, keeping records accurate, and supporting process improvements alongside the Operations Manager.

Support project financial management including budgeting, forecasting, variance analysis, reporting, audit readiness, cashflow and commitment tracking. Ensure accurate recording and safeguarding of financial documents, supervise petty cash and junior finance staff, strengthen partner capacity, manage procurement and fleet/office administration, and implement internal controls and risk mitigation to ensure donor and organizational compliance.

Design AI-first product experiences for surgical and hospital teams. Run discovery, research, prototyping, user testing and iterate to production-ready interfaces using AI-assisted tools. Collaborate with clinicians, engineers, and product to ensure usable, safe AI interactions and smooth engineering handoffs.

Serve as the primary client contact to retain, onboard, and grow accounts. Lead onboarding, renewals, executive business reviews, NPS campaigns, and remediation plans to drive expansion and minimize churn.