Top Customer Support Jobs in Detroit, MI

The role involves supporting Enterprise Broadcast services at GM, managing video streaming and virtual conferences, and providing customer support, training, and event coordination.

The CareDriver Support Manager leads a remote team, ensuring high-quality support and safety standards, manages performance metrics, and implements operational improvements.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Customer Care Process & Knowledge Specialist leads process optimization and knowledge management initiatives for enhancing customer care operations and customer experience.

The Manager of Support Operations will develop operational foundations, improve workflows, implement AI solutions, and lead a high-performing team to enhance customer support experiences.

As an Operations Associate, you'll provide member support through calls, manage workflows, and improve service processes for Rocket Money's financial services.

The Manager of Client Services oversees billing operations and client service teams, ensuring quality, performance, and process improvement. Responsibilities include managing personnel, handling escalated service issues, managing projects, and improving customer experience.

Provide global escalation support, resolve customer tickets, communicate effectively, and maintain updated partner data while meeting KPIs.

As a Remote Bilingual Transaction Coordinator, you will manage real estate transactions, ensuring smooth communication between all parties, while providing exceptional client support in both English and Spanish.

The Mortgage Operations Academy Associate will undergo a 90-day paid training program to develop skills in mortgage operations and customer support, leading to career opportunities in the industry.