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Top Customer Support Jobs in Detroit, MI
Artificial Intelligence • Big Data • Consumer Web • Digital Media • Marketing Tech
The Director of Call Center oversees sales operations, drives performance, enhances customer service quality, and implements innovative strategies for efficiency and scalability.
Top Skills:
CRMFive9LookerNicePower BIQuality Assurance SoftwareTableauTalkdeskTwilioWorkforce Management Systems
Healthtech • Social Impact • Software
Analyze and forecast workforce needs for customer support. Develop staffing models, manage resources, and improve efficiency through data insights.
Top Skills:
AssembledExcelLookerSQL
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
The Senior Manager, CX Enablement will develop systems for onboarding, training, and ongoing education for customer support teams, manage communication frameworks, and ensure a scalable knowledge management system.
Top Skills:
CmsContent Management PlatformsLms
Cannabis
As Liberty Lead, you'll provide exceptional customer service, manage inventory, and lead a team to enhance customer experiences and drive business improvements.
Top Skills:
Point-Of-Sale System
Financial Services
The Associate is responsible for answering inquiries, establishing new client accounts, data entry, and ensuring compliance with regulations, while providing excellent customer service.
Top Skills:
Customer Management SystemsStandard Office EquipmentStandard Software Packages
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Food
The role involves providing customer service, managing cashflow, cooking and serving food, and ensuring compliance with safety regulations in a fast-paced environment.
Fitness • Healthtech
As a Women's Locker Room Associate, you will maintain cleanliness in the locker room, provide excellent customer service, and assist with events.
Transportation
Lead and scale high-performing support and dispatch teams, optimize processes, integrate AI, and collaborate cross-functionally to enhance transportation services.
Top Skills:
Ai ToolsCrm ToolsDispatch SoftwareZendesk
Healthtech
The Insurance Claims Specialist manages patient accounts, submits claims, follows up on unpaid claims, and provides customer support, ensuring compliance with regulations.
Top Skills:
Cpt CodingIcd-10
Beauty • eCommerce • Healthtech • Retail • Telehealth
The Manager of Workforce Management will oversee workforce planning and execution for the Customer Experience organization, managing analytics, forecasting, and scheduling to enhance service quality and operational efficiency.
Top Skills:
AssembledGoogle SheetsKronosLookerNiceTableauVerint
Top Companies in Detroit, MI Hiring Operations + Support Roles
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