Top Customer Success Jobs in Detroit, MI
HealthJoy is seeking to build a talent community to connect with prospective team members across various departments including Customer Operations, Engineering, Data, and more. The company emphasizes mission-driven work and offers a positive work environment with opportunities for career growth in a rapidly expanding organization.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
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The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
As a Real-Time Bidder Specialist, you will support the Data Science team by analyzing and enhancing online real-time bidder models. You will deploy and maintain machine learning models that drive user retention and monetization, working closely with multiple teams to generate actionable insights.
The Senior Quality Specialist, Systems monitors and analyzes quality systems, tracks Non-Conformances and Complaints, and ensures compliance with regulations. The role involves preparing metrics for Quality Management Review and coordinating with various departments to drive continuous improvement in quality processes.
As a Research Grants Specialist II, you will provide research support for universities and academic medical centers by reviewing and finalizing grant proposals, managing submissions, and ensuring compliance with federal and private guidelines. You will handle multiple clients, track submissions, and negotiate agreements, making a significant impact in research administration.
As an Owner's Representative at SFR3, you will oversee the quality and completion of renovation projects in multiple markets nationwide. Your responsibilities include supervising ongoing work, certification and signoff, coaching and motivating the team, estimating and scoping projects with accuracy, and ensuring budget adherence and quality metrics.
As a Customer Relations Representative, you will focus on customer service to help clients with their inventory logistics. This involves developing relationships, managing shipments, coordinating logistics, resolving issues, and documenting processes to ensure efficient service delivery.
The Senior Public Funds Specialist at Bosch focuses on securing public funding, primarily through grants from Federal and State agencies, to support research and development. Responsibilities include opportunity mining, developing grant applications, maintaining compliance policies, and collaborating with internal and external partners to leverage funding for projects in mobility and clean energy.
Top Companies in Detroit, MI Hiring Customer Success Roles
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