Top Customer Success Jobs in Detroit, MI

Responsible for resolving escalated customer issues with high professional standards, providing exceptional customer service and advocating for customers.

Lead client payer strategy, oversee project execution, support new business development, provide healthcare expertise, and manage multiple client deliverables.

Lead the customer support team, providing hands-on technical support, developing team capabilities, improving processes, and monitoring performance to enhance customer service.

The Key Account Manager at Marqeta manages global strategic accounts, driving growth through relationship building, uncovering client needs, and fostering innovative solutions.

As an Outbound Specialist, you will convert leads into members by guiding them through enrollment, supporting them via phone, and collaborating with various internal teams to ensure effective communication and service delivery.

The Sales Development Representative will engage with leads, qualify prospects, schedule meetings, and maintain records in Salesforce to support the sales team.

The role involves designing eLearning experiences and managing LMS with a focus on AI/ML topics, ensuring high user engagement and effective training through webinars and workshops.

Provide high volume customer support for contest entrants via email and live chat, manage inquiries, and monitor site issues for a sports technology company.

As a Customer Success Manager, you'll manage customer relationships, ensuring their success and driving product adoption through strategic guidance and collaboration with teams.

Lead customer support for healthcare SaaS solutions, addressing technical inquiries, facilitating resolutions, and improving helpdesk procedures while ensuring customer satisfaction.