Technical Course Development
- Design and build highly engaging eLearning, certification programs, instructional videos, and interactive labs on technical topics including AI/ML use cases
- Leverage AI tools to accelerate content development, simulations, and adaptive learning experiences
- Translate complex technical workflows into clear, learner-friendly materials
LMS Administration
- Serve as the lead administrator for the LMS, managing users, course catalogs, reporting, integrations, and governance
- Optimize the LMS for scalability, analytics, and continuous improvement of the learner experience
- Partner LMS vendors on system enhancements and troubleshooting
Live Enablement Support
- Coordinate and execute webinars, virtual training events, and live workshops to support customer and internal enablement programs
- Collaborate with SMEsand facilitators to design agendas, prep materials, and manage logistics
- Provide technical production support (recording, breakout rooms, Q&A moderation, follow-up communications)
Learning Strategy & Analysis
- Conduct learning needs assessments and requirements gathering with internal stakeholders and customers
- Define learning objectives and success metrics aligned with product adoption and organizational goals
- Apply instructional design best practices to ensure accessibility, inclusivity, and measurable impact
- Partner closely with SMEs, product managers, data scientists, and engineers to extract technical knowledge and co-create accurate, impactful training
- Facilitate SME content reviews, and iterative design cycles
- Act as a trusted advisor on training approaches for technical enablement.
Quality & Innovation
- Maintain high standards of usability and compliance (SCORM/xAPI)
- Continuously evaluate, update, and improve courses to ensure technical accuracy and learner engagement
- Stay current with emerging trends in AI-driven learning and edtech innovation
What You Will Bring
- Bachelor’s degree in Instructional Design, Educational Technology, Computer Science, or related field (Master’s preferred)
- 3+ years experience in instructional design, course development, and LMS administration
- Hands-on experience building courseware on LangGraph, Databricks, or AI-related platforms
- Proficiency with authoring and media tools: Articulate Storyline, Rise, and Camtasia
- Strong LMS administration skills (user management, reporting, integrations, SCORM/xAPI compliance)
- Familiarity with programming concepts (Python, SQL, or JavaScript) and ability to create technical training labs/simulations
- Experience with AI-assisted course design tools and generative AI for learning content
- Experience supporting live training events (webinars, workshops, virtual instructor-led sessions)
- Strong project management, collaboration, and stakeholder engagement skills
- Excellent written and verbal communication, with the ability to explain complex technical concepts in clear terms
What Will Make You Stand Out
- Experience designing training for SaaS platforms, data science, or AI-powered applications
- Experience in Agile/iterative course development
Why You Will Love It Here
- Build the future of learning in AI — You’ll create engaging, hands-on courses on cutting-edge tech like LangGraph, Databricks, and AI/ML—turning complex topics into crystal-clear, interactive experiences.
- Own the LMS like a boss — Be the go-to expert for all things LMS: scale systems, optimize user experience, and drive innovation with SCORM/xAPI and AI-powered learning tools.
- Work where tech meets teaching — Collaborate daily with data scientists, engineers, and product leaders to co-create impactful, highly technical training that actually sticks.
Top Skills
What We Do
Every year, tens of thousands of events – ranging from natural disasters to factory fires to health epidemics – shut down manufacturing and wreak havoc on global supply chains. We believe a resilient supply chain is good for everyone: it keeps product flowing, the world moving, and most importantly, people in their jobs.
Resilinc was founded with the purpose of strengthening global supply chains, making them resilient, sustainable, transparent, and secure. We do this via our technology-driven solutions, which create an ecosystem where organizations can collaborate with their suppliers and customers with a spirit of transparency and trust to acquire unmatched visibility into their multi-tier supply networks, and partner across tiers seamlessly to recover supply chains during disruptions.
Since our launch in 2010, Resilinc has defined the supply chain mapping, monitoring, and resiliency space and is widely considered the gold standard for supply chain resiliency, worldwide. With over 1 million supplier sites mapped encompassing over 4 million parts and raw materials, we are the first line of defense for our customers, helping them navigate supply disruptions.
Our early-warning alert system monitors and predicts potential disruptions across suppliers, sites, and materials; our platform enables them to collaborate closely with their suppliers; our historical data-backed insights give them options on appropriate actions to take. Always innovating, our AI-powered predictive solutions can predict delivery delays, price movements, and supply constraints for raw materials and commodities before they happen. Resilinc helps our customers protect revenue and turn supply chain risks into opportunities to gain a competitive advantage
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