Top Customer Success Jobs in Detroit, MI

The Commercial Account Specialist manages business retention and growth, consults with clients, negotiates premiums, processes renewals, and builds long-term relationships with members and agents.

The Account Director manages client processes, leads talent procurement, fosters team collaboration, and supports project management within the financial services sector.

The Technical Account Manager will lead partner onboarding to the Banking as a Service platform, focusing on technical implementations and guiding partners through data integration and support, while building internal processes for effective onboarding.

Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.

Manage high-value customer accounts, drive product adoption, monitor customer health, and improve customer success processes to enhance client relationships and reduce churn.

The KYC Specialist oversees the KYC program, ensuring compliance with financial regulations, analyzing data for process improvements, and supporting AML initiatives.

The Partner Manager will grow partnerships with cloud giants like AWS, Google Cloud, and Azure by driving co-sell efforts and executing joint marketing campaigns to enhance Atlan's market presence and revenue.

The Director of Client Services & Strategy will lead client success initiatives, oversee account management, and drive product integration strategies, enhancing client relationships and business growth.

The Senior Account Manager will lead customer acquisition and retention in the Toxicology Business Unit, achieving revenue growth through relationship development and effective sales strategies.

As a CRM Coordinator, you'll support and execute CRM campaigns, maintain processes, schedule campaigns, assist with reporting, and collaborate across teams to enhance customer experiences.