Top Customer Success Jobs in Detroit, MI
The Field Service Representative will inspect and service healthcare products at assigned hospitals, maintain inventory, and provide excellent customer service. Responsibilities include ensuring waste segregation, communicating with clinical staff, and maintaining clean working conditions. Heavy lifting and a hands-on approach are essential.
The Renewals Specialist will manage the account renewal process, collaborating with the Customer Success Manager and Account Executives to enhance customer experience and retain subscription revenue. Responsibilities include creating client proposals, updating renewal forecasts, and facilitating upsells while maintaining high on-time renewal rates.
Bilingual Customer Service Representatives will serve as the first point of contact for patients and healthcare providers, managing inquiries via phone and email. Responsibilities include responding to calls, handling documents, routing health plan representatives, and maintaining high-quality assurance scores. A strong focus on customer experience and effective communication is essential.
The Account Manager will support day-to-day client operations, manage client relations in financial services, and collaborate with internal teams and external partners to execute and optimize sponsorship programs in sports. Responsibilities include project management, preparing strategic documents, representing client interests, and overseeing a full-time employee.
The Customer Service Respiratory Coordinator serves as the primary contact for customer inquiries, order placements, and problem resolution. They coordinate patient check-ins, assist with equipment orders, manage communications between clinical teams, and maintain knowledge of insurance processes for medical equipment. The role prioritizes exceptional customer service and efficient operations.
The Supplemental Workforce Specialist in AlixPartners will manage the end-to-end processes for temporary service providers including engagement requests, contractual processing, onboarding, offboarding, and maintenance. The role involves liaising with internal teams, ensuring compliance with policies, and optimizing business processes for growth.
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The Supplier Readiness Specialist will ensure metals and raw material suppliers meet production demands in the automotive industry, focusing on development, performance management, reporting, and risk management. Responsibilities include evaluating suppliers, tracking project milestones, conducting audits, and collaborating with cross-functional teams to resolve supply chain issues.
Client Relationship Manager role at Ernest Packaging Solutions in Farmington Hills, MI. Responsibilities include outside sales, new business development, and account management. Competitive base salary, commission, and benefits offered. Join a company with a long history of success and commitment to quality service.
The Document Control Specialist is responsible for document control functions such as record review, product releases, and record retention processes. Duties include maintaining accurate records, procuring certificates of analysis, and scanning records into the shared drive.
As a Receiving Specialist, you will manage backroom operations by receiving products into the POS system, organizing inventory, processing damaged products, and collaborating with the management team on stock levels and merchandise display.
Top Companies in Detroit, MI Hiring Customer Success Roles
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