Top IT Support & Helpdesk Jobs in Des Moines, IA

Manage IT infrastructure, ensure data center runs smoothly, lead a team of engineers, plan capacity growth, and handle vendor relations.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The IT Support Specialist provides technical support, troubleshoots hardware/software issues, manages support requests, assists with onboarding new locations, and coordinates with vendors in a healthcare environment.

The role involves administration and support of data backup environments, including operations, performance tuning, technology implementation, and system design for NetBackup systems.

The System Administrator manages IT infrastructure, ensuring security, reliability, and effective operation of systems. Responsibilities include user account management, system audits, backup management, and collaboration with IT teams on cloud solutions and disaster recovery strategies.