Top Entry Level Operations & Support Jobs in Des Moines, IA

Monitor and reconcile transactions across ACH, RTP/FedNow, and card networks; triage and resolve payment exceptions, chargebacks, and settlement discrepancies; run SQL queries and build volume/limit projection models; communicate with sponsor banks and clients; maintain tracking of open operational items and document processes to support automation.

Perform accurate entry and management of records and information to support Iron Mountains records and information management, digital transformation, and operations. Maintain data quality and follow company procedures to protect customer information.

Translate and edit healthcare member communications from English into Khmer using CAT tools, ensuring clear, culturally appropriate language. Work PST hours, handle same-day deliveries, and follow quality standards for healthcare/insurance documents.

Manage payoff, HOA, and lien requests; track and maintain accurate escrow/title files; deliver customer service to internal and external partners; follow standardized workflows to meet closing timelines and ensure compliant, audit-ready documentation in a high-volume environment.

Provide end-user EHR support for clinical users: triage and resolve cases, escalate when needed, maintain CRM records and knowledge articles, build client relationships, work shifts between 8am–8pm, and contribute to process and tool improvements.

Maintain and secure the organization's WordPress site: monitor uptime and performance, update plugins, moderate comments and forums, upload and format blog posts with Elementor, manage page layouts/navigation, create or update pages, ensure responsive display, and coordinate with writers and leadership. Volunteer role requiring consistent communication and about five to ten hours per week.

Provide professional client communication and support across Norgress brands: respond to inquiries, assist onboarding, route specialized issues, keep records, and help deliver a positive client experience in a remote, project-based environment.

Provide remote administrative support including calendar and email management, preparing reports and presentations, conducting research, compiling data, and performing general administrative tasks to ensure efficient office operations.

The Operations Support Coordinator manages high-volume case management workflows, ensuring accuracy and coordination of documentation, communication with stakeholders, and adherence to deadlines.

Assist the Program Director in program operations, including managing communications, scheduling, and providing technical support during training sessions.