Top Tech Jobs & Startup Jobs in Des Moines, IA

Provides enterprise platform support for USAA by managing customer tickets, performing technical triage, coordinating escalations, communicating resolutions, and delivering root cause analyses. Coordinates cross-functional projects, deployments, releases, patches, and post-deployment monitoring. Builds client relationships, manages expectations, documents plans and decisions, and advocates for customer needs while balancing support, technical, and project coordination responsibilities.

Support developers and businesses using the PlanetScale database platform by troubleshooting production issues across applications, databases, infrastructure, and product behavior. The role involves resolving tickets and technical questions, explaining queries and workflows, creating documentation and playbooks, identifying recurring customer friction, and partnering with Engineering on product improvements and scalable support processes.

Serves as the equity compensation subject matter expert for product and engineering teams. Translates equity plan rules, tax requirements, ASC 718 standards, and reporting needs into functional specifications, workflows, acceptance criteria, and test cases. Partners in Agile planning, validates technical designs, advises on data structures and integrations, monitors regulatory changes, and trains cross-functional teams on equity concepts and compliance.

Conduct software demonstrations and training for prospects, customers, and employees; configure demonstration databases; research customer needs; tailor product presentations; answer technical and process questions; support trade shows and sales efforts; develop demonstration materials; participate as a product subject-matter expert; and coordinate with internal teams to support implementation transitions.

Leads and scales the PMO and program management team while overseeing strategic initiatives and customer programs from requirements and design through manufacturing, quality release, and delivery. Establishes governance, portfolio visibility, risk and change management, and executive reporting. Partners with engineering, manufacturing, quality, safety, supply chain, sales, and customers to deliver complex electrical power distribution programs on schedule, within budget, and to specification.

Own technical strategy and field success for VAST deployments on partner hardware, especially EBox. Architect and size solutions, set performance expectations, validate infrastructure readiness, guide deployments, troubleshoot complex hardware and software issues, and support strategic customers and partners. Collaborate with Sales Engineering, Support, Engineering, and Product while developing repeatable deployment practices and technical guidance.

Lead sales strategy and revenue growth for VAST Data’s data platform across the West Coast. Responsibilities include prospecting, expanding customer relationships, delivering technical product presentations, negotiating and closing contracts, forecasting pipeline, collaborating with marketing, product management, and customer success, and representing the company at industry events. The role requires extensive B2B sales experience, database and data management knowledge, executive relationship-building skills, and proficiency with CRM tools.

Manage complex customer support escalations, account provisioning, technical troubleshooting, database queries, API diagnostics, tracking pixel QA, and outage communications. The role serves as a senior technical client contact, investigates UI and data issues, escalates defects to Engineering, mentors support analysts, maintains documentation, improves workflows, and partners cross-functionally to enhance customer experience and platform resolution processes.

Provides technical presales support by discovering customer requirements, designing Precisely solutions, leading technical discussions, delivering customized demonstrations, and implementing proofs of concept. Builds cloud and AI-driven data solutions using platforms such as Databricks, Snowflake, AWS, Azure, and GCP. Advises customers on data strategies, supports sales teams, influences product positioning, and represents the company at industry events. The role is fully remote in the United States with approximately 30% travel.

Leads architecture and development of scalable Node.js SaaS applications and data products. Responsibilities include designing systems, translating stakeholder needs into technical backlogs, writing user stories, coordinating architecture decisions, supporting product planning, improving business processes, and mentoring engineers. The role also incorporates AI-assisted development, code review agents, LLM APIs, agentic workflows, and generative AI tools.

Owns GTM operations from opportunity creation through renewal, including pipeline analytics, forecasting, Salesforce and Clari administration, AI-enabled workflow automation, data governance, customer handoffs, renewal processes, and partner operations. Builds trusted reporting, improves pipeline discipline and forecast accuracy, identifies deal and renewal risks, and partners with Sales, Customer Success, Finance, Partnerships, and executives on commercial decision-making.

Own the data, analytics, systems, and AI-enabled workflows supporting the lead-to-opportunity funnel. Build reporting infrastructure, improve lead scoring and routing, administer Salesforce and sales engagement tools, operationalize targeting and SDR processes, and establish governance across data, automation, lifecycle definitions, and handoffs. Partner cross-functionally with Marketing, Sales Development, Sales, and GTM Systems to improve conversion, speed, quality, attribution, and SDR productivity.

The Sales Development Representative generates qualified pipeline through personalized phone, email, and LinkedIn outreach. Responsibilities include engaging decision-makers, qualifying inbound and outbound prospects, setting meetings, coordinating with account executives, maintaining Salesforce records, meeting pipeline targets, and improving messaging using performance data. The role also collaborates with Sales, Marketing, and Business Operations while developing expertise in identity verification, biometrics, fraud prevention, and digital banking markets.

Administer and engineer enterprise Atlassian platforms including Jira, Jira Service Management, and Confluence. Gather requirements, design and configure workflows, manage access and integrations, support ITSM operations, troubleshoot incidents, coordinate releases, develop automation and reporting, and drive user adoption through training and documentation. The role requires customer-facing solution design, disciplined change management, platform governance, and collaboration with Government users, vendors, and technical teams in a regulated federal environment.