The People Ops Support Specialist will oversee administrative and clerical functions, welcome visitors, maintain filing systems, manage office supplies, prepare meeting rooms, assist with scheduling events, and ensure smooth office operations during a temporary 16-week parental leave.

Manage and lead a growing bilingual customer support team, ensuring high-quality support in English and Spanish. Oversee recruitment, training, and scheduling of staff while developing metrics to measure customer and team success. Collaborate with internal groups to troubleshoot machine issues and enhance customer experience.