The Underwriting Specialist leads securities-based lending processes, including underwriting loan applications, evaluating credit reports, managing collateral documentation, conducting data analytics, and overseeing training and project management. They ensure compliance with underwriting guidelines and maintain communication with clients and team members.

The Experience Banker provides remote support via phone and online chat for various banking services. Responsibilities include assisting customers with online banking issues, processing account changes, verifying online enrollments, answering inquiries, and supporting the Experience Banking Manager.