Top Customer Success Jobs

The Staff Technical Writer will document Postman's products, especially AI features, manage the writing team, and create high-quality documentation to support users.

The Senior Partner Development Manager will lead partnership strategy, negotiate deals, and drive collaboration within the app ecosystem while mentoring the partnerships team.

Coordinate Academy training programs, manage logistics, provide customer support via Zendesk, and maintain training records.

The Senior Marketing Data Manager will manage Segment.io, oversee customer data integration, and collaborate with teams to optimize data governance and marketing operations.

As a Technical Product Advisor, you will assist customers in onboarding and maximizing value from Postman, guide them through integrations, and ensure customer satisfaction by troubleshooting and improving their experience.

Manage customer advocacy programs by sourcing testimonials and success stories, collaborating across teams, and developing impactful marketing content. Track the effectiveness of these programs and organize related events.

The People Ops Communications Specialist will develop and execute strategies for internal communication, ensuring messaging aligns with organizational goals during a period of growth.

Manage a large portfolio of customers to drive engagement and adoption of the Postman platform, requiring strategic planning and collaboration across teams.

As a Senior Solutions Architect at Postman, you will collaborate with publishers to implement technical solutions, optimize workflows, and drive API adoption while providing strategic guidance and support.

The role involves driving corporate sales through nurturing customer relationships, conducting demos, providing technical support, and guiding customers in adopting API-first best practices.