Top Customer Success Jobs

Manage end-to-end onboarding for French-market customers, serving as their primary implementation contact. Gather requirements, configure accounts, support integrations, create rollout plans, coordinate internal teams, deliver stakeholder training, troubleshoot issues, and monitor post-launch booking behavior. The role drives change management, platform adoption, customer satisfaction, and continuous process improvement while owning implementation timelines, risks, and outcomes.

Manage a portfolio of SMB customers in North America to drive adoption, retention, upsell and cross-sell. Build strong client relationships, run data-driven business reviews, identify growth opportunities, coordinate product rollouts, and resolve account issues to maximize customer value and meet quarterly targets.

Manage a portfolio of SMB customers across CEE markets, strengthening engagement and relationships with key decision-makers. Drive product adoption, upselling, cross-selling, growth, and margin expansion within existing accounts. Conduct business reviews using data analytics, resolve account issues, coordinate internal teams during product rollouts, and shape customers’ business travel programs. The role requires strong communication, presentation, prioritization, analytical, and relationship-building skills, along with at least two years of account management or customer success experience.

The role involves providing high-touch support to VIP customers, managing complex travel bookings using Amadeus, ensuring customer satisfaction, and collaborating with various teams.

As a Senior Business Travel Consultant, you'll deliver high-touch travel services for VIP customers, manage complex itineraries, and ensure exceptional customer satisfaction using Amadeus and GDS expertise.

The Senior Business Travel Consultant delivers high-quality travel support to VIP customers, manages complex itineraries using GDS systems, and collaborates cross-functionally to enhance customer satisfaction.

The role involves delivering high-touch service to VIP customers in the Spanish market, managing complex travel bookings using GDS platforms, ensuring customer satisfaction, and collaborating across teams for seamless outcomes.

Provide timely customer support via email and phone for German-speaking customers across Europe; troubleshoot, document, escalate issues, create and track tickets, and act as internal operational product knowledge point.

The Senior Business Travel Consultant will provide exceptional travel support for VIP customers, manage complex itineraries, and ensure high-quality service while utilizing GDS platforms like Amadeus.

As a Customer Care Specialist, you'll respond to inquiries, troubleshoot issues, document interactions, and maintain customer support for clients in Europe, primarily in Germany and Switzerland.