Top Customer Success Jobs

Looking for a strong Customer Success Executive to lead a world-class Customer Success Management team focusing on customer retention and satisfaction through Customer Value and relationship building. Must have proven experience in Customer Success or Account Management within a SaaS company, as well as leadership experience managing a team.

Seeking a CS Ops Manager with a deep understanding of AI platforms and services for customer-facing teams. Responsible for evaluating and implementing AI solutions to enhance the operations of the customer success department.

Manage a team of Customer Support Specialists ensuring high-quality customer service. Track KPIs, implement process improvements, handle escalations, and collaborate with Customer Success Managers to enhance support processes.