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The Research Specialist will review and classify sports and non-sports cards, tickets, and memorabilia for PSA's specification database. Responsibilities include identifying collectibles, conducting research, and maintaining communication with various divisions and external manufacturers.
As a Customer Care Representative, you will respond to customer inquiries and resolve concerns through various channels such as phone, email, and social media. You will provide information on services and assist customers with orders and complaints, while also participating in outbound calls and trade shows.
The PSA Customer Experience Show Lead will provide exceptional customer care, oversee call center staff, manage event processes, and resolve escalated customer issues. Responsibilities include staff training, logistical coordination for events, and reporting market insights to improve customer service operations.
The Customer Experience Specialist will provide exceptional service to clients, manage their orders, assist with inquiries, and help resolve any issues during the submission process. They will work closely with customers and various departments to ensure a smooth and positive experience, including scheduling drop-offs and pickups, and attending trade shows as a company representative.
The Customer Experience Specialist will provide world-class customer care, assisting with order drop-offs, handling customer inquiries, scheduling pickups, resolving payment issues, and working collaboratively with other departments to ensure a seamless process for collectors. The role requires direct interaction with customers and support during trade shows.
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