Top Customer Success Jobs
Customer Care Advocate role based in Omaha, NE. Responsible for handling inbound customer service inquiries and resolving complex customer issues. Focus on delivering exceptional customer experiences and exceeding expectations. Full-time virtual position with in-person training.
Provide administrative and project support to the National Accounts team, including data analysis, report production, and customer inquiry responses. Coordinate travel, meetings, and events. Maintain data and ensure optimal work environment for team members. Proficient in MS Office Suite, highly organized, and team-oriented with strong communication skills.
Responsible for providing exceptional customer service as the day-to-day single point of contact for large group insurance clients, managing client relationships, leading projects, and coordinating client meetings. Serve as a liaison between clients and internal teams and third-party administrators. Project leader for client implementations and product line additions. 5+ years of related experience required with a high school diploma or equivalent. Strong organizational, interpersonal, and communication skills are essential. Benefits include comprehensive health and wellness programs, retirement benefits, insurance coverage, and more. MetLife is a leading financial services company with global operations.
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Assisting with high-quality service and administration of nonqualified executive and corporate-owned life insurance plans within MetLife's Specialized Benefit Resources. Supporting business relationships with institutional customers and broker intermediaries. Involved in initiatives to enhance processes for customer satisfaction and business growth.
The Specialist position involves queue management, ticket validation, problem identification, analysis, and resolution. Responsibilities include handling problem tickets, tracking progress, communicating with team members, generating reports, and coordinating with different teams for solutions.
The Analyst - Public Fixed Income - Client Service Operations at MetLife Investment Management is responsible for producing and delivering timely and accurate client reports, client onboarding and offboarding, and participating in operational due diligence and client audits. The role requires exceptional communication skills, attention to detail, and the ability to work in a fast-paced environment.
The SHU Case Manager is responsible for managing assigned caseload of long-term disability claims, updating claim records, following plans, and providing exemplary customer service in a timely and accurate manner. This role requires strong customer skills and organization.
The AI Sr Specialist at MetLife Argentina will drive awareness and adoption of AI capabilities, manage end-to-end AI solutions, evaluate AI vendors, and ensure responsible use of AI. The role includes AI product management, solution execution, data governance, benefits evaluation, and driving AI scalability and reusability across products and regions.
Processing group disability claims in a timely and accurate manner, managing STD block of claims, making claim decisions, and providing exemplary customer service.
The Senior Reports Specialist at MetLife is responsible for providing customer data, reporting, analysis, trending, and recommendations to business management. Key responsibilities include running complex reports, responding to information requests, manipulating data, and maintaining data integrity. Required skills include expert level in Microsoft Excel, 3-4 years of related work experience, good written communication skills, and attention to detail.
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