Top Customer Success Jobs
As a Bilingual Associate Customer Support Technician, you will assist customers with inquiries related to software and hardware products, providing efficient customer service through phone, email, and chat. Your role will involve troubleshooting problems, documenting issues, and escalating unresolved concerns.
As an Associate Customer Support Technician, you will assist customers with inquiries about software and hardware via phone, email, and chat. You'll troubleshoot issues, document problems, and provide efficient and professional service while escalating unresolved issues to the appropriate support area.
The Customer Advocate Manager will develop and maintain relationships with existing customers, address their challenges with Applied solutions, and implement strategies to enhance customer satisfaction and retention. This role involves active listening, understanding customer priorities, driving execution of plans, and collaborating with internal teams to ensure client success.
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The Associate Customer Support Technician will assist customers with inquiries and problems related to EZLynx software and other company products, providing customer service via phone, email, and chat. Responsibilities include troubleshooting, documenting issues, and escalating unresolved problems appropriately.
As a Customer Implementation Specialist at Ivans, you will facilitate the implementation of new download types for insurance carriers. This role involves project coordination, communication with carrier partners, and ensuring successful go-live processes while providing training and support.
As a Customer Implementation Specialist, you will serve as the main contact for insurance carriers implementing new download types, coordinate projects, provide technical support, and train customer service staff on Ivans Exchange while ensuring customer satisfaction.
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