Top Customer Success Jobs
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The Partner Support Associate will provide technical support to retail partners by addressing inquiries and troubleshooting software and hardware issues. Responsibilities include resolving service issues, entering information into the Call Center database, and maintaining performance metrics.
As a Customer Care Associate I, you will answer calls from customers and retail partners, assist with account inquiries, troubleshoot issues, manage escalated calls, and ensure prompt and professional service, while following scripts and providing resolutions.
As a Digital Support Associate I, you will handle customer inquiries via email, chat, and phone, assisting with payment processing and technical troubleshooting. You'll maintain customer satisfaction and resolve product issues while following established communication procedures.
The Bilingual Customer Care Associate I will assist customers and retail partners by answering calls regarding payments and general inquiries. The role involves troubleshooting issues, following scripts, managing escalated calls, and ensuring customers receive professional service promptly.
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