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As a Customer Support Representative, you will provide technical support for John Deere products to dealers and customers primarily in German and English. Responsibilities include addressing inquiries via telephone, email, and tickets while effectively documenting interactions. You will work in a hybrid environment after the training period begins, focusing on optimizing customer satisfaction and retention across Europe, Asia, and Africa.
Seeking a Senior Customer Onboarding Specialist at John Deere Financial in Poznan, Poland. Responsible for KYC and AML/CTF compliance, sanctions screening, process improvements, and team mentoring. Requires 3+ years of experience, strong analytical and operational skills, fluency in English, and a relevant university degree. Knowledge of German or Spanish and experience with RPA is advantageous.
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