Top Customer Success Jobs

The Principal Customer Success Executive leads post-sales activities and drives digital transformation for enterprise accounts, ensuring long-term success and value realization for customers.

The role involves negotiating renewal contracts, managing customer relationships, monitoring account health, and ensuring customer satisfaction and retention.

In this role, you will negotiate renewal contracts, develop strategies for customer engagement, and ensure value realization from SaaS products while assessing customer metrics and overseeing contract processes.

The Senior Customer Success Manager will guide customers through their post-sale experience, maximizing value from ServiceNow, building relationships, and driving product adoption and innovation.

The Principal Strategist will engage executives for digital transformation, advise on account strategies, and contribute to thought leadership by creating best practices and improving frameworks.

The role involves leading a team of consultants in implementing ServiceNow technology workflows, ensuring client satisfaction, supporting sales, and promoting best practices and continuous improvement.

The Senior Product Success Manager will lead ITSM projects, enhance customer experiences, manage escalations, and collaborate with product teams for successful implementations and renewals.

The Senior Principal Success Architect focuses on improving customer outcomes by building executive relationships, developing implementation strategies, and driving product adoption across managed accounts, primarily utilizing ServiceNow solutions.

The role involves consulting on IT Asset Management, configuring ServiceNow products, leading workshops, and providing documentation and integration support to improve customer satisfaction and business outcomes.

The Associate Customer Success Manager will oversee accounts, ensure customer satisfaction, drive resolution of issues, and promote value realization from ServiceNow products.