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Top Customer Success Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Support Account Manager is responsible for enhancing customer satisfaction by managing support activities, delivering solutions, and ensuring effective communication between customers and the service team.
Top Skills:
ItilItsmServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Support Account Managers at ServiceNow ensure customer satisfaction by delivering proactive and reactive services, managing support-related activities for high-profile clients, and facilitating communication between customers and internal teams.
Top Skills:
Ai SoftwareCloud SoftwareItilItsm
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Technical Support Engineer focuses on resolving complex technical issues, managing performance, mentoring juniors, and providing excellent customer service.
Top Skills:
AIAjaxCSSEclipse IdeHibernateHTMLItilItsmJavaJavaScriptJdbcLinuxMySQLOdbcOraclePerlPythonRestServicenowSnmpSoapSplunkSshUnixUnix ShellWindows ShellWmiXML
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Senior Customer Success Manager, you will drive customer outcomes, foster relationships, and ensure successful adoption and utilization of ServiceNow products across your account portfolio.
Top Skills:
Ai-Powered ToolsSaaS
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Technical Support Engineer resolves technical cases for customers, providing support via various channels while understanding the ServiceNow platform and maintaining strong customer relationships.
Top Skills:
Ai-Powered ToolsJavaJavaScript
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Success Architect will develop executive relationships and improve customer outcomes by facilitating product adoption and value realization for ServiceNow solutions.
Top Skills:
Servicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Account Escalation Manager manages customer escalations, ensuring satisfaction through a structured get-well plan and proactive communication, while analyzing trends to prevent issues.
Top Skills:
ExcelPowerPointSaaSWord
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves developing customer engagement strategies, enhancing customer experiences, and managing executive-level projects to optimize interactions with customers and partners.
Top Skills:
Ai-Enhanced Technology
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Support Account Manager delivers high-quality service to strategic customers, ensuring effective communication and resolution of support-related activities, while leveraging AI to enhance decision-making.
Top Skills:
AICloud SoftwareItilItsm
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Technical Support Engineer resolves customer cases regarding ServiceNow software, utilizing skills in troubleshooting and excellent communication to enhance customer experience.
Top Skills:
Active DirectoryAzure AdETLExchangeJavaScriptJdbcLdapLinuxMicrosoft ServerMySQLNetwork InfrastructureOauthOdbcOffice 365OidcOktaOracleRestSAMLServicenowSiteminderSoapSplunkSsoUnixWireshark
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