Top Customer Success Jobs
In this role, you will manage key client relationships for ServiceNow's largest accounts, develop strategic solutions, lead cross-functional teams, and achieve financial targets. Your success hinges on building trust with clients and ensuring their strategic outcomes are met through effective Solution Sales and Consulting coordination.
As the Global Client Director for System Integrators, you will lead executive relationships for ServiceNow's largest accounts, drive new business, and oversee the development and deployment of resources. This role involves managing client relationships, aligning account strategies with revenue opportunities, and achieving financial targets.
As a Customer Success Architect, you will drive digital transformation for C-level customers, delivering consultancy and services to enhance their success with the ServiceNow platform. Your role involves building relationships, leading internal collaboration, and ensuring high customer satisfaction through effective service delivery and best practices.
The Pricing & Packaging Specialist will develop and execute comprehensive pricing and packaging strategies for ServiceNow's post-sales offerings, working cross-functionally to align with customer needs and business goals. Key responsibilities include market analysis, creating data-driven pricing models, collaborating with various teams, and ensuring compliance with company standards.
As a Customer Success Manager, you will oversee a portfolio of customers, ensuring they achieve their business outcomes and maximize their use of ServiceNow products. This includes providing strategic guidance, promoting product adoption, resolving client issues, and leveraging ServiceNow success plays to foster customer engagement.
As a Senior Manager of Customer Success at ServiceNow, you will lead a team focused on enhancing customer adoption of the ServiceNow platform. This role includes managing customer portfolios, removing roadblocks, developing new success strategies, and ensuring customers achieve maximum value from their investment.
The Associate Customer Success Manager will oversee a group of strategic accounts to ensure customers derive maximum value from ServiceNow solutions. Responsibilities include managing deliverables, addressing customer needs, facilitating onboarding, leading projects, and supporting renewals and escalations.
The Customer Success Manager acts as an advocate for customers, overseeing their outcomes and helping them achieve business goals with ServiceNow products. Responsibilities include ensuring customers are technically healthy, promoting service success stories, resolving issues, and fostering product adoption and usage.
As a Customer Success Guide, you will drive customer success and platform adoption, collaborating with customers to help them achieve their business goals. Responsibilities include onboarding customers, managing relationships, resolving issues, and ensuring customers gain value from the products and services offered. You will work with internal teams to coordinate efforts and create customer success plans with measurable outcomes.
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