The Quality Specialist will support the quality team, manage non-conformance (NC) and corrective actions (CAPA), ensure compliance for audits, document conformity with various internal teams, and identify new NCs. The role is hybrid, requiring attendance in the office for at least 3 days per week.

As a Technical Customer Support Specialist, you will be responsible for delivering first level support to customers, managing ticket preparation and triaging, troubleshooting IT issues, and assisting with account management requests. You will collaborate with global support teams and contribute to documentation efforts to ensure seamless communication and support delivery.