As a Customer Support Specialist, you will manage inbound customer requests, troubleshoot API and software access issues, maintain internal documentation, and communicate with game day operations staff regarding issues. You will work with internal departments to ensure high-quality customer operations, requiring effective communication and organizational skills.

As a Technical Customer Support Analyst, you will provide support and training to system users for a major professional sports league. Key responsibilities include resolving technical problems with networks and systems, using Zendesk to log issues, and assisting with user training. This role requires good understanding of IT networks and excellent communication skills.

As a Customer Support Executive at Genius Sports, your primary responsibilities will include providing customer support for users, monitoring live games for issues, and performing product testing. You will be part of a global team and will have opportunities for exposure to various business areas and products.