Top Customer Success Jobs
Freshworks is looking for a Lead Customer Success Manager to act as a strategic consultant and trusted advisor to mid-market and enterprise customers in the Southern Europe region. Responsibilities include building deep relationships, driving product adoption, retaining customers, inspiring growth and advocacy, and more.
Lead Customer Success Manager responsible for ensuring top-tier customers are successful in adopting Freshworks products, acting as a strategic advisor to enterprise accounts, collaborating with key stakeholders, developing account plans, preparing for successful renewals, building relationships, educating on product adoption, managing risks, creating customer advocates, and collaborating with internal stakeholders.
Lead the customer success efforts by owning customer relationships, developing account plans, identifying expansion opportunities, providing seamless support, and advocating for customer satisfaction and product adoption.
Freshworks is looking for a Lead Customer Success Manager in Utrecht to act as a strategic consultant and trusted advisor for mid-market and enterprise customers in the Netherlands region. Responsibilities include building relationships, driving product adoption, retaining customers, inspiring growth and advocacy, and more.
The Customer Success Enablement Lead is responsible for developing and delivering customer success training programs to empower customer success teams. They collaborate with stakeholders, track impact metrics, and optimize customer success processes. The ideal candidate has a strong track record in customer success enablement roles and excellent delivery skills.
Seeking a highly skilled and experienced Senior Customer Onboarding Specialist to ensure seamless implementation and adoption of the Freshworks product suite. Responsibilities include engaging with customers, configuring products, analyzing technical requirements, and providing training and documentation. Mandatory language requirements include fluency in English and minimum B2 level in either German or French.
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