The Enterprise Support Associate will build and maintain relationships with providers, ensuring satisfaction with Zocdoc's products and services. Responsibilities include addressing inquiries, proactively identifying areas for improvement, and providing a seamless experience through effective communication and problem-solving skills.

As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.

As Senior Director of Customer Experience at Zocdoc, you'll lead a multi-channel service organization and drive customer experience, efficiency, and operational excellence. Your role involves designing strategies based on data insights, collaborating with cross-functional teams, and adopting new technologies to enhance service delivery while fostering a positive team atmosphere.