Top Customer Success Jobs
As a Seller Operations Associate, you'll manage transactions and relationships with sellers and customers through calls and emails, ensuring exceptional service. You'll gain knowledge about ticket marketplaces and proactively resolve any issues regarding orders while enhancing your skills over time.
As a Seller Operations Associate, you will manage transactions and relationships with sellers and customers, handle calls and emails related to events and orders, investigate customer issues, and provide excellent service. Your role will evolve from learning operations to actively resolving inquiries and managing seller interactions, ensuring timely order confirmation.
As a Customer Service Representative at Vivid Seats, you will assist customers through phone, chat, and email to solve issues, provide support with order inquiries, and ensure a high-quality customer experience. You will develop solutions, maintain order notes, and have thorough knowledge of company policies. Ideal candidates should be empathetic, confident, and able to handle multiple tasks effectively.
Supervise and coach a team to provide exceptional customer experiences during nights and weekends. Lead team to increase productivity, customer satisfaction, and operational improvements. Oversee day-to-day operations, provide support, and build customer relationships. Hybrid work model with 3 days in the office and 2 days remote.
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