Top Customer Success Jobs
As a Seller Operations Associate, you'll manage transactions and relationships with sellers and customers through calls and emails, ensuring exceptional service. You'll gain knowledge about ticket marketplaces and proactively resolve any issues regarding orders while enhancing your skills over time.
As a Customer Experience Team Lead, you will supervise and coach your team to deliver high-quality service, enhance employee performance, and ensure timely responses to customers. You'll monitor agent KPIs, maintain staffing levels, and contribute to a positive team environment while assisting in recruiting and developing team members.
As a Customer Service Representative at Vivid Seats, you will engage with customers and sellers, handling inquiries via phone, chat, and email. Your role involves solving unique issues, providing excellent customer experiences, and maintaining knowledge of company processes and policies. You will also follow procedures for order replacements and refunds, ensuring satisfaction throughout the customer journey.
As a Seller Operations Associate, you will manage transactions and relationships with sellers and customers, handle calls and emails related to events and orders, investigate customer issues, and provide excellent service. Your role will evolve from learning operations to actively resolving inquiries and managing seller interactions, ensuring timely order confirmation.
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