Top Customer Success Jobs
The CX Senior Specialist will lead efforts to define and improve customer experience for Warner Bros. Discovery's streaming products, focusing on global launch readiness. This role involves developing support processes, managing stakeholder engagement, and acting as a liaison between teams to ensure successful product releases.
The Specialist, DEI Workforce & Strategy at Warner Bros. Discovery will support the global Diversity, Equity, and Inclusion strategy. Responsibilities include developing DEI learning initiatives, managing content creation, and collaborating with various teams to ensure alignment with organizational DEI goals. The role requires operational support for DEI initiatives and staying updated on emerging trends in DEI practices.
The CRM Campaign Specialist is responsible for managing end-to-end marketing email, push, and in-app campaigns for Max in the APAC region. This role involves collaborating with various stakeholders, building campaigns using tools like Braze and Blueshift, and ensuring successful campaign execution and tracking.
The Specialist, CTV at Warner Bros. Discovery will focus on driving business goals for their Streaming Services and US Networks through executing paid CTV campaigns across various digital platforms. Responsibilities include developing and managing global campaigns, leading CTV planning and media-buying, optimizing conversions, and maintaining professional relationships with partners. The role requires 3+ years of paid media experience with a deep understanding of Connected TV and OTT, self-service media buying tools, and experience with direct response campaigns and attribution tracking.
In this role, you'll manage payroll data, ensure accuracy and timeliness of payroll inputs, support employee queries, and maintain employee master data. You will collaborate with various teams to resolve employee questions and improve processes. A focus on delivering exceptional employee experiences is key.
The ROC Specialist is responsible for coordinating and overseeing technical operations for live sports and entertainment productions. This role involves managing technical details, resolving production issues, ensuring adherence to production plans, and facilitating communication between technical teams. The specialist also performs quality control checks and assesses the strategic use of technology in operations.
The Client Success Coordinator supports the implementation and management of digital advertising campaigns, collaborating with various teams such as Sales, Ad Ops, and Billing to ensure campaign success. Responsibilities include coordinating campaign setup, monitoring campaign health, and resolving billing issues while assisting Client Success Managers with various tasks.
The Sr Specialist in India Compliance will manage daily compliance operations, ensuring adherence to statutory regulations and labor laws. Responsibilities include overseeing payroll coordination, employee benefits management, conducting audits, and preparing reports for leadership review. Collaboration with various teams and external partners to maintain compliance standards and awareness is also key.
The Senior Specialist in Employee Services at Warner Bros. Discovery provides first point-of-contact service to employees and managers, handles inquiries regarding P&C, pay, and benefits, facilitates self-service tools, processes transactions accurately, ensures confidentiality, and supports continuous improvement efforts.
The Employee Services Specialist at Warner Bros. Discovery provides support to employees by responding to inquiries related to HR, payroll, and benefits. This role includes educating customers, processing employee data transactions, and ensuring confidentiality. The specialist handles requests through various channels and improves operational efficiency by proposing solutions to enhance productivity.
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