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Top Customer Success Jobs
Artificial Intelligence • Cloud • Software • Cybersecurity
The Partner Solutions Architect ensures partner onboarding, training, and technical support, while collaborating with technical teams to drive customer success through Datadog's solutions.
Top Skills:
AlibabaAnsibleAppdAWSAzureChefCloud FoundryDatadogDockerDynatraceGCPGitlabGoJavaScriptJenkinsKubernetesNew RelicOpenshiftPerlPHPPuppetPythonRubySplunkTerraform
Artificial Intelligence • Cloud • Software • Cybersecurity
The Technical Support Engineer engages with customers for technical assistance, troubleshoots complex issues, mentors juniors, and manages escalations effectively.
Top Skills:
APIsCloud TechnologiesConfluenceJIRARestZendesk
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Support Engineer, you will assist customers with technical issues, educate them about Datadog's platform, and participate in product conversations. This role emphasizes learning, communication, and client engagement.
Top Skills:
Linux
Artificial Intelligence • Cloud • Software • Cybersecurity
Assist potential clients and existing customers with technical questions about Datadog, educate users, and build documentation.
Top Skills:
LinuxSaaS
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Support Engineer 3, you will respond to technical inquiries, build relationships with clients, troubleshoot issues, and create documentation to enhance customer satisfaction with Datadog's products.
Top Skills:
LinuxSaaS
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Support Engineer, you will resolve client technical issues, educate customers on Datadog’s platform, and collaborate with internal teams based on client feedback.
Top Skills:
ConfluenceJIRALinuxZendesk
Artificial Intelligence • Cloud • Software • Cybersecurity
The Technical Support Engineer 2 role involves providing multi-channel support for clients, resolving technical issues, and assisting with product education. The role requires bilingual communication and experience in technical troubleshooting in a SaaS environment.
Top Skills:
ConfluenceJIRALinuxZendesk
Artificial Intelligence • Cloud • Software • Cybersecurity
Engage with customers to resolve technical issues, provide education on the platform, and participate in product demos. Train in specific product areas.
Top Skills:
Linux
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Escalations Engineer 2 at Datadog, you will develop technical knowledge, handle customer escalations, lead technical calls, and prepare the support team for new products, ensuring high levels of customer satisfaction.
Top Skills:
AndroidAngularConfluenceDnsHTTPiOSJavaScriptJIRAKotlinLinuxPuppeteerReactSeleniumSwiftTcpWindowsZendesk
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Escalations Engineer, you will resolve complex technical challenges, mentor teams, and enhance customer experience with deep product knowledge and collaboration.
Top Skills:
BigpandaConfluenceJIRAMicrosoft TeamsOpsgeniePagerdutySlackSumo LogicVictoropsWebhooksZendeskZoom
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