Top Customer Success Jobs

Join Chewy Vet Care as an Associate Veterinarian to deliver exceptional care in a supportive environment. Enjoy flexible scheduling, competitive salary, and professional development opportunities while focusing on patient care and team collaboration.

The role involves managing real-time performance in a contact center, coordinating staffing, analyzing data for improvements, and ensuring service level goals are met through effective communication and leadership.

As a Real Time Analyst, you'll manage call center operations by analyzing performance metrics, staffing adjustments, and coordinating responses to real-time challenges. You'll provide data analysis, support leadership with reports, and enhance overall customer service operations.

Manage real-time performance management of customer service operations, analyze data for staffing adjustments, and support agent productivity. Provide leadership with timely performance reports and engage in operational communication.

As a Veterinary Care Representative, you'll manage client interactions, schedule appointments, handle medical records, and provide customer service support in a call center environment.

As a Veterinary Assistant, you will support the veterinary practice team by implementing policies, assisting with medical equipment, handling client communications, and maintaining workspace cleanliness.

As a Client Concierge, you'll manage patient intakes, assist pet parents, and support veterinary staff while embodying the company's culture.

Manage a team of Licensed Customer Care Representatives, develop knowledge of pet insurance, achieve business goals, and foster a positive team environment.

Manage a team of Licensed Customer Care Representatives, guiding them in sales techniques, mentoring for development, and ensuring exceptional customer service in the pet insurance space.

As a Licensed Customer Care Team Manager, you'll lead a team of virtual representatives, develop insurance knowledge, guide sales techniques, and ensure exceptional customer service in a fast-paced environment.