Top Customer Success Jobs

Manages enterprise customer relationships in Thailand, serving as a trusted advisor and primary contact. Drives renewals, retention, product adoption, customer advocacy, account health, upsell opportunities, executive reviews, and feedback collection. Coordinates with technical and internal teams, supports escalations and onboarding transitions, provides customer education, and mentors junior colleagues. The role requires strong communication, complex account management, technical knowledge of SaaS-related domains, Thai fluency, and occasional international travel.

Lead strategic relationships with technology-focused scale customers to drive adoption, retention, renewals, and advocacy. Create success plans, analyze product usage, coordinate cross-functional support, conduct reviews, surface product feedback, mentor junior colleagues, and occasionally travel onsite or internationally to support customer outcomes.

The Customer Success Manager focuses on client renewals and retention by building strong relationships, driving feature adoption, and coordinating support across teams for strategic customer success.

Manage enterprise customer relationships as a trusted advisor, driving renewals, retention, product adoption, advocacy, and expansion. Build success plans, analyze product usage, conduct business reviews, provide training and nontechnical support, coordinate internal teams, manage escalations, and transition customers from onboarding. Partner with Account Executives on commercial alignment, mentor junior colleagues, and periodically visit customers, including potential international travel.

Manages enterprise customer relationships, serving as a trusted advisor and primary contact. Partners with Account Executives to drive renewals, retention, adoption, expansion, and advocacy. Builds success plans, analyzes product usage, provides strategic guidance and training, coordinates support across internal teams, handles escalations, transitions customers from onboarding, and mentors junior colleagues. The role involves complex account management, executive business reviews, customer feedback, and likely onsite international travel.

Manage enterprise customer relationships, serving as a trusted advisor and primary point of contact. Drive renewals, retention, product adoption, customer advocacy, and expansion opportunities through success planning, usage analysis, training, business reviews, and strategic guidance. Coordinate with support, onboarding, industry solutions, and deliverability teams to resolve issues and ensure customer value. Manage escalations, advocate for product improvements, mentor junior colleagues, and periodically visit customers, including potential international travel.

Manage enterprise customer relationships, renewals, retention, product adoption, success planning, advocacy, and account health. Serve as a trusted advisor, provide strategic guidance and training, coordinate technical and onboarding support, handle escalations, identify upsell opportunities, synthesize product feedback, and mentor junior colleagues. The role involves complex account management with high-value enterprise clients and likely onsite customer engagement with potential international travel.

As a Technical Account Manager at Braze, you'll drive the technical relationship with enterprise clients, ensuring successful product adoption and value realization. You'll collaborate with customer success teams and manage complex customer environments while advocating for technical solutions and best practices throughout the customer lifecycle.

As a Technical Account Manager, you will own technical relationships with customers, ensuring they gain value from the Braze platform by driving technical adoption and providing guidance through their user journey.

As a Technical Account Manager, you'll manage technical relationships with enterprise customers, driving value and adoption of Braze's product while addressing their unique business goals through proactive technical initiatives.