Top Customer Success Jobs

The Support Engagement Lead delivers premium technical support to named customers, working closely with teams to enhance product adoption, address technical inquiries, and ensure a seamless customer experience through active advocacy and collaboration.

The Email Deliverability Specialist provides support for deliverability issues, assists customers with troubleshooting, and analyzes email performance metrics to improve sending reputation and engagement.

As an Email Deliverability Specialist, you'll assist customers with deliverability issues, conduct audits, analyze metrics, and improve email engagement strategies.

The Email Deliverability Specialist provides support for email deliverability issues, conducts investigations and audits, analyzes metrics, and assists customers to improve email quality.

The Email Deliverability Specialist provides support in troubleshooting and optimizing email deliverability for customers, conducts audits, and analyzes email metrics to enhance engagement and reputation.

As a Customer Success Manager, you'll manage client renewals and retention, drive feature adoption, advocate for customers, and provide strategic guidance to ensure satisfaction with Braze's platform.

The Lead Solutions Consultant at Braze will advise prospective customers during the sales process, leveraging technical expertise and storytelling to foster partnerships and demonstrate Braze's capabilities. They will also mentor team members and collaborate across departments.

The Lead Solutions Consultant guides clients during the sales process, leveraging technical expertise to establish partnerships and mentor team members. Responsible for pre-sales engineering and providing strategic insights, this role requires strong collaboration and communication skills.

The Community Manager, Digital is responsible for building and managing a vibrant digital community, engaging customers, moderating discussions, developing strategies for engagement, and working cross-functionally to enhance community quality and outcomes.

As a Community Specialist, you will build community and advocacy through events, supporting strategies for customer engagement and relationship building across various brands.