Top Customer Success Jobs

As a Customer Success Manager, oversee client renewals and retention, strategize to improve product usage, and maintain strong customer relationships, ensuring satisfaction and advocacy for the Braze platform.

The Customer Success Manager will manage client relationships, drive feature adoption, and ensure retention for clients while providing strategic guidance and advocacy for customer needs.

As a Customer Success Manager II, you'll manage client relationships, drive product adoption, and ensure customer satisfaction while achieving retention targets. You'll communicate effectively, analyze product usage, and collaborate with internal teams to enhance customer experience and success.

As a Customer Success Manager, you'll manage client relationships, drive feature adoption, ensure account health, and advocate for customers' needs.

As a Customer Success Manager, you will ensure client retention, drive feature adoption, and advocate for customers by providing strategic guidance and support.

The Senior Partner Success Manager works with partners to enhance service delivery, ensure customer renewals, and provide strategic guidance for growth, while collaborating across teams and mentoring junior colleagues.

As a Senior Technical Support Specialist, you will manage complex customer support issues, guide junior team members, and contribute to the knowledge database while building expertise in the platform.

The Support Engagement Lead will deliver premium technical support for a designated group of customers, acting as their main contact and advocate, while ensuring excellent service and product adoption through collaboration with multiple teams.

As a Technical Account Manager, you'll manage technical relationships with enterprise clients, facilitating their adoption of Braze's products, and serving as a trusted advisor, ensuring their needs are met and driving technical success across project initiatives.

The Support Account Manager delivers premium technical support to customers, acting as their main contact and advocate while ensuring effective product integration and adoption, collaborating with internal teams to resolve escalations and enhance customer experience.