Top Customer Success Jobs
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As a Customer Success Manager II at Braze, you will focus on client renewals, retention, and feature adoption while building strong relationships. You will act as the main point of contact for your customers, providing strategic guidance, support, and education to help maximize product usage and ensure alignment with business objectives.
As a Customer Success Manager II at Braze, you will manage client renewals and retention, act as a trusted advisor, drive feature adoption, and analyze customer product usage. You will build strong relationships, advocate for customer needs, and coordinate with various teams to ensure excellent support and success for customers. Your role involves continuous engagement and education to aid clients in maximizing product usage and achieving their goals.
As a Customer Success Manager at Braze, you will manage client relationships, focusing on renewals and retention while driving product adoption. You will provide strategic guidance, analyze product usage, advocate for customers, and coordinate with various internal teams to ensure customer success and satisfaction.
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As a Customer Success Manager II, you will manage Enterprise and Scale accounts, focusing on customer relationship and product adoption. You will advocate for customer feedback, provide training, analyze product usage, and ensure client renewals while working closely with clients to enhance their experience with Braze.
The Senior Customer Success Manager at Braze is responsible for client renewals, retention, and driving feature adoption. This role involves building strong relationships with customers, providing strategic guidance, analyzing product usage, and working closely with various teams to ensure excellent customer experience and advocacy. Mentorship of junior colleagues is also a key responsibility.
As a Customer Onboarding Manager, you will project manage the onboarding process for new clients, ensuring they quickly realize value from their investment in Braze. You will collaborate with Customer Success Managers and Solutions Architects to meet client milestones, deliver training, and build strong relationships across customer organizations.
As a Senior Customer Operations Specialist, you will manage customer dashboard activations and deactivations, oversee feature access compliance, provide internal support, align with cross-functional teams, and lead strategic projects. You'll analyze customer data, implement process improvements, and develop training materials to enhance operational efficiency and customer engagement.
As a Customer Success Manager on the Platform team at Braze, you'll drive product adoption, handle inbound customer inquiries, and become an expert in the Braze dashboard. You'll help build processes to enhance customer support and collaborate with Account Managers to ensure an exceptional customer experience.
The Customer Success Director at Braze will lead multiple teams, responsible for their growth and achieving KPIs. This role involves building relationships with customers, improving processes, ensuring a high standard of service, and advocating for customer needs within the company.
The Customer Success Manager II will manage client renewals and retention targets, serve as a trusted advisor, drive feature adoption, and analyze customer product usage. They will build strong customer relationships, advocate for clients, provide education on product usage, and collaborate with various Braze teams.
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