Top Customer Success Jobs
The Enterprise Client Director is focused on driving sales and customer expansion for Workiva's core platform, collaborating with sales teams to deliver solutions. Responsibilities include identifying sales opportunities, addressing client challenges, ensuring effective account planning, and mentoring peers while maintaining strong client relationships in the Benelux region.
As a Customer Success Manager at Workiva, you will manage the customer lifecycle, focusing on customer success and growth. Your responsibilities include driving adoption of Workiva solutions, ensuring ROI for customers, consulting on best practices, and advocating for customer needs internally. You will develop relationships within customer organizations and use tools to track communications and metrics.
As a Customer Success Manager, you will manage relationships with customers to ensure they maximize value from the Workiva platform. You'll drive adoption, engage with stakeholders, identify growth opportunities, and work with internal teams to advocate for customer needs while tracking metrics in CRM tools.
The Senior Manager of Customer Success will manage the Iberia & Emerging Markets team, ensure customer satisfaction, and drive product adoption. Responsibilities include upselling, team leadership, strategy development, and maintaining client relationships to meet business goals while providing subject matter expertise.
The Enterprise Client Director is responsible for new business development in enterprise software sales, focusing on securing new business and customer expansion with Executive-level buyers. They collaborate with sales teams, present solutions, handle objections, ensure the sales process closure, and maintain comprehensive knowledge of Workiva solutions.
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