Top Customer Success Jobs

Provide technical support to customers, troubleshoot issues, and enhance product knowledge. Collaborate with teams and manage documentation. Participate in on-call support.

Manage a portfolio of customer accounts, guide customers in using Tulip for operational improvements, ensure contract renewals, and coordinate with internal teams.

Lead the customer support team, mentor support engineers, improve documentation, and develop strategies for support metrics while ensuring excellent customer experiences.

The role involves managing enterprise-level projects for clients in the Life Sciences sector, understanding their challenges, and leading solution development using Tulip's platform.

Manage key accounts for Tulip's platform, ensuring customer success, identifying expansion opportunities, and coordinating with internal teams to drive operational improvements.

Manage key accounts and ensure customer success through strategic partnership, identifying opportunities for growth, and guiding operational improvements.

The Senior Customer Success Manager will manage key accounts, drive operational improvements, coordinate with internal teams, and expand Tulip's platform use.

Manage key accounts, ensuring client success while identifying growth opportunities. Collaborate with internal teams to drive operational improvements and enhance the Customer Success function.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

Provide technical support to customers, diagnose issues, educate on product features, manage support workload, and improve internal processes.