Top Customer Success Jobs

Associate Customer Care Advisors at Toast are responsible for responding to and resolving escalated account issues, assisting customers with contracts and billing inquiries, and ensuring customer satisfaction with Toast POS. They collaborate with various teams to enhance the customer experience and are dedicated to ongoing improvement.

The Collections Representative at Toast is responsible for supporting the collections operations activities, reviewing customer accounts, resolving inbound cases, communicating with customers, and collaborating with internal teams to ensure outstanding balances are collected. The role requires extreme attention to detail, strong technical aptitude, excellent communication skills, and the ability to prioritize and make time-sensitive decisions.