The Customer Success Systems Administrator will manage and optimize Gainsight and Kantata platforms, configure systems, analyze data for insights, and improve processes to enhance customer engagement and operational efficiency. Responsibilities include system administration, reporting, analytics, and collaboration with customer-facing teams.

The Customer Success Manager at TigerConnect focuses on maximizing customer value through strategic relationships and effective onboarding of clients. Responsibilities include analyzing customer data, promoting adoption of the clinical collaboration platform, and strategizing interventions for at-risk clients.