As a Product Support Specialist at Sprout Social, you will guide customers through technical troubleshooting via email, chat, and screen sharing. You'll be responsible for managing customer requests, ensuring satisfaction, and becoming a product expert through comprehensive onboarding and continuous development. The role emphasizes team collaboration without individual workloads, aiming to enhance career growth in technology.

As a Product Support Specialist at Sprout Social, you'll manage customer requests via email and chat, provide technical troubleshooting, and contribute to team goals while becoming a product expert. You'll support customers and collaborate with internal teams to enhance training and feedback processes.

As a Customer Development Representative at Sprout Social, you will generate sales pipeline by qualifying and nurturing leads through B2B calls, collaborating with Account Executives, and expanding opportunities through campaigns. You will learn and apply sales strategies to achieve and exceed goals while engaging with prospects across various industries.