Top Customer Success Jobs
The Customer Success Associate supports designated Strategic Account Managers to ensure client satisfaction and the successful delivery of mental healthcare services. Responsibilities include maintaining customer information, collaborating with internal teams, resolving issues, and preparing reports and marketing materials to enhance customer experience.
As a full-time mental health provider, you will deliver mental health counseling sessions, conduct clinical risk assessments, respond to critical incidents, and leverage data-driven decision-making to ensure quality client care while maintaining confidentiality and compliance standards.
As a full-time mental health provider, you will deliver mental health counseling, conduct clinical risk assessments, respond to crises, and ensure compliance with ethical standards. You will utilize data-driven practices to monitor client care quality and collaborate with teams, while managing a caseload of around 30 sessions weekly.
As a CX Tooling Engineer at Spring Health, you will enhance workflow efficiencies within the Zendesk platform and associated tools like Talkdesk. You'll develop custom solutions, collaborate across departments, solve operational challenges, and manage tooling requests to improve the overall customer and provider experience.
The Senior Director of Strategic Customer Programs oversees initiatives to enhance customer engagement and satisfaction. They lead programs to strengthen relationships and boost retention, working closely with cross-functional teams and the VP of Customer Success to align strategies with company objectives and drive growth in the mental health industry.
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