Top Customer Success Jobs

As an IT Support Specialist, you'll manage software and hardware support, resolve technical issues, handle ticketing, and assist new employee onboarding.

The role involves investigating fraud and scam activity, analyzing data patterns, improving prevention strategies, and collaborating with cross-functional teams.

The Director of Account Management will lead and expand partnerships in Latin America, driving strategic initiatives and managing executive-level relationships with banks and fintechs to enhance growth.

The Senior Manager, Partnerships will enhance relationships with Pay-In partners, negotiate agreements, optimize performance, and support strategic initiatives within Remitly's Pay-In team.

The Complaints Team Manager leads a team to manage customer complaints efficiently, ensures SLA compliance, drives quality outcomes, and collaborates with cross-functional teams.

The Knowledge Management Content Specialist creates and optimizes knowledge content for customer and associate use, ensuring accessibility and accuracy while collaborating with cross-functional teams.

The Risk Investigator ensures a high-quality customer experience by addressing concerns, identifying fraud, and mitigating risks while adhering to regulations. They document interactions and collaborate with teams to improve processes.

The Customer Service Associate will assist customers through calls, chats, and emails, providing exceptional support and resolving issues.

As a Customer Operations Associate at Remitly, you will support customers with their remittance processes, addressing inquiries and improving service delivery through insights and solutions.

As a Customer Service Associate, you will support Remitly customers, troubleshoot issues, provide solutions, and enhance customer experiences via direct interaction and project coordination.