Top Customer Success Jobs
The SEM Specialist is responsible for planning, executing, and managing overall strategy for paid search channels, including campaign creation, optimization, and reporting. They work closely with content managers, product managers, and partners to ensure digital presence is optimized for paid search. This role involves managing multiple Paid Search accounts, optimizing campaigns, testing strategies, and staying updated on industry trends.
Manages complex claims with special emphasis on high dollar and attorney represented claims. Provides professional guidance for claims management, conducts investigations, sets reserves, and represents the Brands in the litigation process. Manages a book of claims business with authority to settle/negotiate. Acts as the primary point of contact for resolving claim issues impacting various stakeholders.
Managing complex claims with high dollar and attorney representation, ensuring compliance with state laws and company policies, mentoring analysts, providing guidance for claims management, conducting investigations, setting reserves, and representing the company in the litigation process.
Manages complex claims with special emphasis on high dollar and attorney represented claims. Ensures compliance with state laws and company policies. Provides guidance on claims management and supports the implementation of cost-reduction programs. Acts as a technical expert in the litigation process and mentors junior analysts on claims standards and policies.
The Specialist Implementation & Integration is responsible for organizing and implementing e-commerce initiatives across ADUSA brands, ensuring efficient operations and excellent customer service. They collaborate with various teams to test and implement process enhancements, provide training, and contribute to system improvements. The role involves managing projects, identifying risks, and building a culture of partnership and expertise within the Implementation & Integration department.
The Implementation & Integration specialist is responsible for organizing and implementing e-commerce operations initiatives in ADUSA brands, ensuring efficient operations and excellent customer service. They manage the implementation of new processes, source and customize MHE solutions, provide documentation and training, lead projects, collaborate with development teams, and contribute to building a partnership-focused department.
The Implementation & Integration specialist is responsible for organizing and implementing e-commerce initiatives across ADUSA brands, ensuring efficient operations and excellent customer service. They lead complex projects, collaborate with development teams, identify risks, and contribute to building a department that fosters a culture of partnership and expertise.
Responsible for managing level 1 customer support, providing direct support to store personnel and customers, offering excellent customer service, and resolving issues through phone and email communication.
Responsible for managing level 1 customer support, providing excellent customer service through phone and email engagement, resolving problems reported by customers and stores, and escalating complex issues if needed.
Responsible for managing level 1 customer support, providing direct support to store personnel and customers, enhancing customer loyalty, addressing customer concerns, and troubleshooting and resolving complex problems.
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