Top Customer Success Jobs
The Client Director is responsible for managing renewals and upsells within assigned accounts, overseeing executive relationships, leading virtual teams, and developing strategic solutions to enhance client experiences. The role focuses on relationship management with a goal to achieve financial targets and create exceptional customer service.
The Senior Customer Success Manager at Nexthink will oversee a portfolio of strategic customers- driving adoption of digital employee experience solutions, managing customer relations, and ensuring renewal through value tracking and collaboration with various teams. They will identify upsell opportunities and act as a trusted advisor throughout the customer lifecycle.
The Senior Customer Success Manager will guide strategic customers through their digital employee experience maturity journey, ensuring adoption and retention through comprehensive success plans. Responsibilities include relationship building, issue management, value tracking, conducting workshops, and providing feedback to internal teams.
The Customer Success Manager will support growth and retention for Nexthink's strategic customers in the Middle East, focusing on guiding them through their Digital Employee Experience maturity journey. Responsibilities include executing customer success plans, driving product adoption, identifying upsell opportunities, collaborating with various teams, and hosting workshops and business reviews.
As a Client Director at Nexthink, you will manage renewals and upsells for key accounts, overseeing executive relationships and leading teams to deliver customer-centric technology solutions. Your role includes developing strategies for account growth, building partnerships, and ensuring client success while achieving financial goals.
As a Client Director, you will lead renewals and upsells for existing accounts, manage executive relationships, collaborate with solution teams, and ensure customer satisfaction to meet financial targets while promoting an excellent customer experience.
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