Top Customer Success Jobs

The Senior Customer Success Manager will guide strategic customers through their digital employee experience maturity journey, ensuring adoption and retention through comprehensive success plans. Responsibilities include relationship building, issue management, value tracking, conducting workshops, and providing feedback to internal teams.

The Senior Customer Success Manager at Nexthink will oversee a portfolio of strategic customers- driving adoption of digital employee experience solutions, managing customer relations, and ensuring renewal through value tracking and collaboration with various teams. They will identify upsell opportunities and act as a trusted advisor throughout the customer lifecycle.