Top Customer Success Jobs
Handle inbound calls, chats, web inquiries, and emails from prospects or customers interested in Motorola Solutions' products and solutions. Assist in non-technical requests resolution, work with repair center, liaise with customers and partners, provide administrative support, and serve as a customer-facing ambassador for Motorola Solutions.
Engage with customers post-sale to ensure high customer retention, establish trusted advisor relationships, develop customer success plans, monitor adoption metrics, and provide product expertise and recommendations. Work closely with cross-functional teams to influence product roadmaps and projects and drive customer efficiency.
The Technician Service at Motorola Solutions requires 3 years of experience in mining with a valid municipal license. Responsibilities include electronic, electrical, or telecommunications technician work. The company is focused on creating technologies for safety and security ecosystems.
The Software Customer Service Manager is responsible for managing customer service contracts and relationships for software and video solutions, ensuring contractual obligations are met, providing expertise in software solutions, and resolving complex issues for customers.
As a Customer Success Advocate at Motorola Solutions, you will play a critical role in aiding Public Safety agencies in extracting value from their APX NEXT application ecosystem. You will engage with customers, monitor adoption metrics, create success plans, and manage escalations. Your focus will be on making customers more efficient and confident in their daily workflows.
Perform maintenance, repairs, and installations of radio communication systems to ensure customer safety and timely response. Requires 2 years of experience and knowledge in RF basics, networking, computer systems, and radio communications.
Perform maintenance, repairs, and installation of radio communication systems, ensuring customer security and timely response. Requires 2 years of experience in RF basics, networking, computer and apps, and radio systems communications. Must have a driver's license (clase B).
Perform maintenance, repairs, and installations of radio communication systems to ensure customer safety and timely response. Must have 2 years of experience in RF Basics, networking, computer and apps, and radio systems communications. Requires a valid driver's license.
Responsible for safety, EMC, and wireless certification for video security products with a focus on cellular certification. Serve as a subject matter expert on interpreting cellular/RF standards and certification requirements. Advocate on behalf of the company with carriers, test labs, and governing bodies. Support regulatory compliance process improvement activities.
Customer Success Manager role within the Unified Communications team at Motorola Solutions, responsible for managing major incidents for Carrier Customers, building trust and transparency with customers, developing customer success plans, conducting executive business reviews, and collaborating for operational improvement.
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