Top Customer Success Jobs
The Software Customer Service Manager oversees customer service contracts and relationships for software solutions like CommandCenter and Mobile Video. This role involves collaboration across various teams to ensure that services are delivered effectively, resolving complex issues, and maintaining customer satisfaction through exceptional service and technical expertise.
The Senior Customer Success Manager at Motorola Solutions engages post-sale with customers to drive adoption and satisfaction, ensuring retention. Responsibilities include fostering partnerships, monitoring customer health, creating success plans, analyzing data for decision-making, and collaborating across teams to enhance customer experience and product use.
As a Customer Success Advocate, you will support public safety agencies by ensuring they maximize the value of the APX NEXT application ecosystem. Key responsibilities include engaging with customers, monitoring application adoption, creating success plans, managing escalations, and collaborating with cross-functional teams to address customer needs and drive operational goals.
The Customer Support Technician I provides post-sales support for Flex software, assisting customers with technical issues in Windows, Linux, and Unix environments. Responsibilities include problem resolution, conducting program testing, maintaining customer relationships, and collaborating on projects to enhance service delivery.
The Software Customer Service Manager leads the management of customer service contracts related to CommandCenter Software and Mobile Video at Motorola Solutions. This role focuses on ensuring contract fulfillment, providing expertise on software solutions, managing customer relationships, coordinating technical changes, and driving operational satisfaction among customers.
The Software Customer Service Manager manages customer service contracts and relationships for CommandCenter Software and mobile video solutions. This role ensures compliance with service agreements, provides technical expertise, drives resource allocation to resolve issues, and maintains strong customer engagement to enhance operational satisfaction.
The Customer Service Representative will manage inbound and outbound communications with prospects and customers, assist with inquiries about Motorola Solutions' products, resolve non-technical issues, and provide administrative support to partners and internal teams, ensuring a professional and efficient customer experience. Excellent communication in English and French is required.
As a Field Services & Customer Support Engineer, you will commission, repair, maintain, and upgrade Motorola radio systems. You'll provide technical support to customers, work on strategic projects, complete operational tasks, and create reports and presentations.
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