Top Customer Success Jobs

Provide exceptional client service by addressing queries related to Morningstar's research and analytical products. Collaborate with internal teams to ensure client satisfaction and operational efficiency.

The Senior Employee Support Analyst will assist users with product issues, manage applications, build knowledge bases, and improve software. Requires strong communication and troubleshooting skills.

The Associate will design, develop, and deliver enablement programs for the global Customer Support team, focusing on onboarding, training, and developing skills across various modalities and partnerships with stakeholders.

The Technical Specialist Representative provides technical support for Morningstar products, resolves escalated client issues, and collaborates with internal teams to enhance customer service.

The Bilingual Customer Success Manager educates clients on software features, identifies business opportunities, and ensures product retention and satisfaction.

The role focuses on providing support to clients in the financial services industry, ensuring retention, and identifying business opportunities while being bilingual in English and French.