Top Customer Success Jobs

As a Manager of Internal Communications, you will develop key communications, engage employees, manage calendars, and influence leaders through storytelling and effective communication strategies.

The Customer Success Manager acts as a strategic advisor, ensuring customer satisfaction by optimizing their use of MongoDB, addressing issues, and collaborating with internal teams for product improvement.

The role involves managing projects in consulting for MongoDB, engaging with customers, driving service delivery, and developing strategies to meet targets.

The Customer Success Manager guides clients in optimizing their use of MongoDB, acts as an advisor on technology strategy, and resolves issues collaboratively, while also contributing to internal projects and leading customer engagement efforts.

As a Senior Technical Services Engineer at MongoDB, you'll solve complex customer challenges related to database architecture, performance, and security while collaborating with internal teams and contributing to support tools.

As a Manager of Premium Services, you will lead a team of Technical Account Managers, ensuring customer success, team development, and operational excellence through mentorship and strategic leadership.

As a Senior Engagement Manager, lead professional services sales and renewals, scope projects, and collaborate with cross-functional teams to ensure customer success and deliver business value using MongoDB technologies.

Lead and transform the global travel and expense ecosystem. Manage credit card programs, global travel management, and expense audit processes while ensuring compliance and efficiency.

Provide AV & collaboration support for global offices, manage technology for meetings, and ensure high-touch service for executives. Troubleshoot technical issues as needed.

The Technical Account Manager at MongoDB cultivates customer relationships, ensures technical success, and provides deep expertise on MongoDB products, while coordinating with teams to meet client needs.