Top Customer Success Jobs
This role supports Client Relationship Managers by providing data support, producing dashboards, and ensuring daily file loads are processed. The employee will be responsible for coordinating front-line business processes and facilitating business metrics.
Customer Service Analyst role at J.P. Morgan Workplace Solutions, providing exceptional customer service in German language via email and phone. Responsibilities include resolving client queries, escalating issues, and contributing to continuous improvement. Preferred qualifications include a degree in Economics or Finance and experience in Customer Service or Financial Services industry.
As a Customer Service Analyst at JP Morgan Workplace Solutions, provide excellent customer service in French via email and phone, escalate issues to support teams, interact with various departments, provide training and contribute to knowledge base articles, maintain customer contact, and identify areas for improvement in service desk function.
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The Workplace Solutions - Customer Service Analyst position at J.P. Morgan requires fluency in Swedish and a strong focus on delivering exceptional customer service. Responsibilities include providing support via phone and email, escalating issues, and collaborating with various teams. Preferred qualifications include a degree in Economics or Finance, experience in Customer Service, and knowledge of Contact Center solutions.
Responsible for leading a team of Client Service Associates to deliver high-quality service to Private Banking clients and internal teams. Manage daily operations, resolve escalated client issues, and contribute to strategic development of the Client Service operating model. Evaluate staff performance and provide feedback. Required licenses include FINRA Series 7, 24, and 63. Strong leadership and strategic thinking skills are essential. 5+ years of experience and college degree preferred.
As a Payments Client Service Associate, provide guidance and consultation to top-tier clients in Chile on cash management necessities. Act as a key advisor, address product/service gaps, and manage client relationships. Ensure compliance with risk policies and educate clients on regulatory changes.
As a Client Service Analyst in the Global Client Support (GCS), you will work with client-centric analysts to support client inquiries, maintain partnerships, resolve inquiries, and deliver value-added solutions. Fluency in German or Italian is required for clear communication. The role involves leveraging Artificial Intelligence, coordinating with internal teams, and promoting client experience improvement initiatives.
The Digital Client Service Product Delivery Associate at J.P. Morgan's Corporate & Investment Bank will be responsible for understanding customer needs and delivering products to enhance client service. This role involves collaboration with business, design, and technology partners across a diverse tech stack to drive innovation and elevate service standards. The associate will lead a team in coordinating and building platform enablers to realize the company's vision for the future.
As a Client Service Analyst in APAC Access Support, responsible for providing quality customer service to internal and external clients, handling inquiries, and supporting treasury products. Key responsibilities include providing hotline and email support, maintaining proficiency in technical applications, resolving customer issues, and identifying process improvement opportunities.
Client Advisor role in Germany for high net worth individuals, focusing on new client acquisition, wealth management, and financial planning. Must have strong organizational skills, communication abilities, and expertise in investments and banking.
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