Top Customer Success Jobs
The Digital Client Service Product Delivery Associate at J.P. Morgan's Corporate & Investment Bank will be responsible for understanding customer needs and delivering products to enhance client service. This role involves collaboration with business, design, and technology partners across a diverse tech stack to drive innovation and elevate service standards. The associate will lead a team in coordinating and building platform enablers to realize the company's vision for the future.
As a Client Service Analyst in APAC Access Support, responsible for providing quality customer service to internal and external clients, handling inquiries, and supporting treasury products. Key responsibilities include providing hotline and email support, maintaining proficiency in technical applications, resolving customer issues, and identifying process improvement opportunities.
Client Advisor role in Germany for high net worth individuals, focusing on new client acquisition, wealth management, and financial planning. Must have strong organizational skills, communication abilities, and expertise in investments and banking.
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Seeking an Executive Director in the Japan Funds Business to engage with clients, develop market opportunities, and build strong business partnerships with intermediaries. Responsibilities include communication with various levels of employees, analyzing industry developments, and achieving business objectives. Required qualifications include a university degree in Business or Finance, 6 years of experience in the financial industry, and proficiency in Japanese and English communication.
As an Onboarding Implementation Specialist with French language proficiency, you will be the point of contact for clients during the implementation phase of treasury services. Responsibilities include managing multiple projects, collaborating with internal teams, and ensuring successful project delivery. Preferred qualifications include experience in Treasury Services products and knowledge of a second European language. Join a global leader in financial services that values diversity and inclusion.
As an SBL Analyst within Wealth Management Operations at J.P. Morgan, responsible for reviewing and decisioning client applications for credit products secured by marketable securities.
As a Credit Documentation - Client Service Associate, you will be responsible for managing client documentation for loans and trade finance products, providing client support, collaborating with cross-functional teams, and identifying areas for process improvement. Requires 3 years of experience in Client Services within Banking.
Associate role in Corporate Banking managing relationships with mid-cap companies in Australia and New Zealand. Responsibilities include generating new banking opportunities, credit risk analysis, financial modeling, and client relationship management. Requires a Bachelor's Degree in Finance or related field and 5 years of experience in Corporate Banking or Investment Banking.
As a Senior Client Associate at J.P. Morgan Advisors, you will provide dedicated business support to Financial Advisors and their clients, handling client onboarding, account maintenance, investment recommendations, and administrative duties. You will also support firm initiatives and participate in client meetings. Bachelor's degree or equivalent experience is required.
Manage complex client relationships and ensure exceptional client satisfaction. Partner with various teams to deliver high-quality client service and contribute to strategic client reviews and planning. Coordinate client implementations and projects while addressing risks and gaps in servicing. Assist in improving client experience through data analysis, reporting, and solution building. Bachelor's degree or 8+ years of equivalent experience required.
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