Top Customer Success Jobs

The Client Onboarding Transfer Specialist Vice President manages the end-to-end onboarding experience for JP Morgan Chase clients, leading project teams in implementing treasury products and maintaining strong client relationships. This role emphasizes client satisfaction, risk management, and efficient communication between clients and internal stakeholders.

As a Senior Client Associate at J.P. Morgan Advisors, you will support Financial Advisors by managing client onboarding, maintaining accounts, executing trades, and providing personalized service. Your role involves direct client interaction, financial recommendations, and facilitating communication among advisors, compliance, and various business units. You will be expected to thrive independently in a fast-paced environment and deliver tailored solutions to client needs.

The Client Service Associate will assist in onboarding clients to the FICC eTrading Application, ensure smooth enablement, and resolve technical issues. Responsibilities include managing client queries, coordinating with operational teams, and supporting the trading platforms. This role involves data analysis to improve business processes and requires strong communication and analytical skills.

The Product Director of Customer Success will develop and implement customer success strategies, oversee onboarding and adoption processes, manage key success metrics, and lead cross-functional teams to enhance customer relationships and ensure product retention.

As an Associate in the Custody Client Facing Operations team, you will deliver client service excellence, maintain strong client relationships, handle client queries, and improve operational processes. You will collaborate across teams to support custodial services for global asset managers and funds.

As an Interview Scheduler, you will manage complex interview requests, arrange candidate travel, send confirmations, ensure data integrity, and compile reports to track trends. Strong communication and organization skills are essential for interacting with candidates and hiring managers across different locations.

As a Customer Services Specialist, you will serve as the first point of contact for customers, offering exceptional service and knowledge about products and services. Your role involves addressing customer queries via phone, email, and messages, adapting your communication style, and handling challenging conversations, including complaints. Your aim is to help customers achieve their financial goals by guiding them appropriately.