Top Customer Success Jobs

As a Client Advisor at J.P. Morgan, you will lead client acquisition and retention through a deep understanding of wealth management solutions. Responsibilities include managing client relationships, advising on investments and banking needs, and collaborating with internal specialists to deliver comprehensive financial strategies while ensuring adherence to regulations.

The Presentations Specialist creates and formats documents such as pitch-books, proposals, and presentations using Microsoft Office and design software like Photoshop. The role includes managing workflows, producing deliverables, creating complex templates, and ensuring client satisfaction while maintaining confidentiality and improving processes.

The Global Client Experience- Product Control Associate will manage surveys, conduct sentiment analysis, and provide actionable insights. This role involves performing ad hoc analysis, enhancing processes, and implementing automation, while collaborating with business partners and effectively communicating insights.

As a Receipt and Distribution Specialist, you will manage client requests and ensure that service level agreements are met. Responsibilities include reporting risk issues, supporting performance development processes, and maintaining an inclusive work environment. You will also utilize mail and courier tracking technologies while ensuring excellent service delivery in a high-pressure environment.

The Trading Services Specialist IV is responsible for resolving escalations, managing client relationships, handling trade issues, utilizing data analytics tools to enhance client service, and collaborating with various internal teams to improve operational processes. The role requires strong analytical and interpersonal skills to deliver a positive client experience.

As an Issues Management Analyst, responsible for evaluating information, communicating issues, and resolving business and production problems efficiently. Collaborate with resolver groups, conduct research, root cause analysis, and ensure timely issue resolution. Maintain strong relationships with business partners and technology teams, and provide detailed result reporting to management.

As a Client Operations Associate, you will evaluate and communicate issues to remediate business and production problems. Your responsibilities include resolving production issues, conducting root cause analysis, collaborating with business partners, and managing the lifecycle of issues effectively.